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To Cablevision,
Dear Cablevision,
I demand your apologies for not being able to provide a reliable service. I spent $1,800 a year for over 4 years, for total of almost $10,000 and all I get is the slowest TV remote ever invented and the less reliable Internet connection one can find!

Your customer service sucks and your techs seem unable to solve the issue blaming it on the fact that "upload speed is not guaranteed"... really? You think 0.01Mbps is an acceptable transfer rate?

Well guess what? Me doing business with you is not guaranteed either... two more days and I will be the fuck out of your network. No matter how much Verizon sucks it cannot suck more than Optimum Online!


From Francesco
On May 16 2010 at 12:54pm, Sam wrote:
I switched to Verizon after 1 year of dealing with them, and I have never had a complaint since. I suggest you switch and go with FIOS if it'​s in your area!

On May 17 2010 at 1:03am, Aaron wrote:
I had absolute nightmares with Optimum Online and once FIOS came in my area I switched literally the next week.

All they did was offer me new deals to try to get me to stay back, all of which I refused. I literally had to spend 20 minutes on the phone dealing with nonsense and deals I had no desire for until I was able to cancel my stuff and switch over.
On May 17 2010 at 3:12pm, franz1999 wrote:
Tomorrow they are coming to install FIOS... I'​ll report how it goes with that... :)
On May 19 2010 at 1:06am, Aaron wrote:
Let us know Franz
On May 21 2010 at 1:34pm, lol wrote:
you spent $10,000 on a 0.1 Mbps connection....youre a tool
On Jul 10 2010 at 10:09pm, franz1999 wrote:
@Aaron: did the switch and will never look back. FIOS is SO MUCH BETTER!

@lol: I didn'​t spend $10k on a 0.1mbps connection. I spent $10k with Cablevision over many years and only recently they had been providing me with very unreliable service which, at times, would go down to 0.1mbps in UPLOAD only.

(This includes comments or if someone has accepted/rejected an apology)
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