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I switched to Verizon after 1 year of dealing with them, and I have never had a complaint since. I suggest you switch and go with FIOS if it's in your area!
I had absolute nightmares with Optimum Online and once FIOS came in my area I switched literally the next week.
All they did was offer me new deals to try to get me to stay back, all of which I refused. I literally had to spend 20 minutes on the phone dealing with nonsense and deals I had no desire for until I was able to cancel my stuff and switch over.
Tomorrow they are coming to install FIOS... I'll report how it goes with that... :)
you spent $10,000 on a 0.1 Mbps connection....youre a tool
@Aaron: did the switch and will never look back. FIOS is SO MUCH BETTER!
@lol: I didn't spend $10k on a 0.1mbps connection. I spent $10k with Cablevision over many years and only recently they had been providing me with very unreliable service which, at times, would go down to 0.1mbps in UPLOAD only.